International returns portal

Welcome to the international returns portal of BogenSportWelt. Here you can easily prepare your return shipment.

Return your items correctly

  1. Download our BSW return form and fill it in
  2. Have a return label (see table) generated and printed for each of your parcels.
  3. Pack the goods properly and enclose the completed BSW return form.
  4. Attach the return label to the parcel.
  5. Take the parcel to the nearest post office.

Important:

  1. If you have any questions regarding your return, please contact us at support@bogensportwelt.de or at +49 3971 241960.
  2. If the goods are free of faults or defects, the legislator stipulates that the customer must bear the costs of return.
  3. You can use our international return labels for your return from abroad, we will chargethe indicated prices.
  4. Please contact us in case of bulky goods, then we will issue a collection order to our logistics partner.
  5. Please send us smaller articles with a value of less than 20 Euro such as gloves or strings in a stamped and padded envelope by regular mail.
  6. In case of a complaint, the return is of course completely at our expense. Please contact us in advance!
  7. Unfree shipments cause enormous costs, we therefore ask you not to use this shipping method, as these packages are generally not accepted and will be returned at your expense.
  8. You will need a separate return label for each package of your return shipment. Please fill out the request as often as you have to send packages.

Links to the return labels for national returns (Germany)

DHL

Here you can find the DHL return label request form for returns within Germany.
click (external)

GLS

Here you can find the GLS return label request form for returns within Germany.
click (external)

Here you can find the links to return labels for international returns: 

Land Min. size (cm) Max. size (cm) Max. weight (Kg) Price (Euro)
Länderflagge Belgien   Belgium BE 15 x 11 x 1 120 x 60 x 60 30 15,90
Länderflagge Bulgarien   Bulgaria BG 15 x 11 x 1 120 x 60 x 60 31,5 21,90 
Länderflagge Dänemark   Denmark DK 15 x 11 x 1 100 x 50 x 50  20 16,90 
Länderflagge Estland   Estonia EE 15 x 11 x 1 105 x 60 x 60  31,5 21,90 
Länderflagge Finnland   Finland FI 15 x 11 x 1 120 x 60 x 60  31,5 17,90 
Länderflagge Frankreich   France FR 15 x 11 x 1 120 x 60 x 60  30 17,90 
Länderflagge Griechenland   Greece GR 15 x 11 x 1 120 x 60 x 60 31,5 22,90 
Länderflagge Großbritannien   Great Britain GB*  15 x 11 x 1 120 x 60 x 60  30 17,90 
Länderflagge Irland   Ireland IE 15 x 11 x 1 120 x 60 x 60  20 25,90 
Länderflagge Italien   Italy IT 15 x 11 x 1 120 x 60 x 60  31,5 20,90 
Länderflagge Kroatien   Croatia HR 15 x 11 x 1 120 x 60 x 60  30 28,90 
Länderflagge Lettland   Latvia LV 15 x 11 x 1 100 x 50 x 50  30 25,90 
Länderflagge Litauen   Lithuania LT 15 x 11 x 1 120 x 60 x 60  30 30,90 
Länderflagge Luxemburg   Luxembourg LU 15 x 11 x 1 120 x 60 x 60  31,5 14,90 
Länderflagge Niederlande   Netherlands NL 15 x 11 x 1 120 x 50 x 50  30 15,90 
Länderflagge Österreich   Austria AT 15 x 11 x 1 100 x 60 x 60  31,5 14,90 
Länderflagge Polen   Poland PL 15 x 11 x 1 120 x 60 x 60  31,5 15,90 
Länderflagge Portugal   Portugal PT 15 x 11 x 1 120 x 60 x 60 31,5 25,90 
Länderflagge Rumänien   Romania RO 15 x 11 x 1 105 x 60 x 60  20 25,90 
Länderflagge Schweden   Sweden SE 15 x 11 x 1 120 x 60 x 60 20 22,90 
Länderflagge Schweiz   Switzerland CH* 15 x 11 x 1 120 x 60 x 60  30 28,90 
Länderflagge Slowakei   Slowakia SK 20 x 15 120 x 60 x 60  30 14,90 
Länderflagge Slowenien   Slowenia SL 15 x 11 x 1  120 x 60 x 60  30 14,90 
Länderflagge Spanien   Spain ES 15 x 11 x 1 120 x 60 x 60  30 26,90 
Länderflagge Tschechische Republik   Czech Republic CZ 21,5 x 15,5 120 x 60 x 60  30 14,90 
Länderflagge Ungarn   Hungary HU 15 x 11 x 1 100 x 50 x 50  20 14,90 
Länderflagge Zypern   Cyprus CY 9 x 14 120 x 60 x 60  31,5 17,90 

Customers from Switzerland please contact our returns department directly for customs processing